FREQUENTLY ASKED QUESTIONS

At PrimeHealth, we are dedicated to nurturing a strong bond with you. We believe in the power of real human value! Here, you'll find answers to the most frequently asked questions about our brand. For detailed FAQs related to specific products, we invite you to explore the individual product pages. We have answered some frequently asked questions below.

QUESTIONS & ANSWERS

Why are your supplements medical grade & 3rd-party tested?

At PrimeHealth, we take your health as seriously as you do. That's why we've committed to providing only medical-grade supplements, ensuring the highest standards of quality and efficacy.

Our dedication to excellence is reflected in our sourcing of premium ingredients. Each of our supplements undergoes a meticulous verification process, conducted by independent laboratories, to certify their purity, potency, and safety. This means no compromises on the ingredients we choose and no shortcuts in our processes. By doing this, we ensure that you're not just taking supplements, you're choosing a partner in your wellness journey that values trust and quality as much as you do. Dive into our product range with the assurance that you're nurturing your health with nothing but the best.

Why is PrimeHealth a Trusted Brand?

Trust is the cornerstone of our relationship with you at PrimeHealth. Over the past five years, our world-class providers at our functional medicine clinic have rigorously tested our supplements. This has allowed us to witness their profound, life-changing effects on our patients firsthand. Our commitment goes beyond mere words; it is evidenced in the tangible, positive transformations we've seen in those we care for.

Our trustworthiness is further cemented by our unwavering dedication to sourcing supplements of the highest quality and purity. We understand that the foundation of effective supplementation is rooted in exceptional ingredients.This commitment to excellence ensures that the products you receive are not just good for you, but among the best available.

In a world crowded with health promises, we know that actions and results speak louder than words. At PrimeHealth, our approach is transparent, our methods are proven, and our products are trusted. We don't just sell supplements; we provide tools to elevate your health, grounded in real results and genuine care. Our Denver clinic has over 150 5-star google reviews. Trust in us is trust in a healthier, more vibrant you

Can you provide personalized supplement recommendations based on individual health needs?

Absolutely! At PrimeHealth, we celebrate your unique biochemistry and created a personalized. To cater to your specific health needs and goals, we offer a personalized approach through our 'Supplement Quiz'. This carefully designed quiz is your first step towards a tailored supplement regimen that aligns with your personal health concerns and wellness objectives.

By taking our Supplement Quiz, you'll provide us with insights into your individual health profile. Based on your responses, we'll recommend the products that are most suited to support your health in the most effective way. This customized approach ensures that you're not just taking supplements, but engaging in a targeted strategy to optimize your health and well-being.

Furthermore, we're here to support you beyond the quiz. If you have any questions or need more personalized guidance, our team is readily available to assist you. Feel free to reach out to us at supplements@primehealthdenver.com. Our knowledgeable staff is dedicated to providing you with the information and support you need to make informed choices about your health..

What is your return policy?

Great question, please reference our return policy here

How long will it take to receive my order?

All orders ship within 1-2 business days. We ship all orders via our trusted partner, UPS ground. Most orders will arrive within 7 business days, and we will provide tracking information at checkout!

Do you offer subscription services?

Yes, we offer a flexible subscription service designed to make your wellness journey effortless and enjoyable. With our subscription service, you can have your favorite supplements delivered to your door on a schedule that suits you. We understand that life changes, so we've made it easy for you to modify, pause, or cancel your subscription at any time. You can monitor your subscription via email, or contact our team - supplements@primehealthdenver.com

How should I store my supplements?

  1. Keep them cool and dry: Store your supplements in a cool, dry place. High temperatures and moisture can degrade the quality of your supplements over time. Avoid areas prone to high humidity, such as bathrooms or kitchens.
  2. Avoid direct sunlight: Exposure to sunlight can lead to temperature fluctuations and degradation of the supplement ingredients. It's best to store them in a cupboard or a drawer away from direct sunlight.
  3. Original packaging is best: Retain your supplements in their original containers if possible. These containers are designed to protect the contents from air, light, and moisture, which can all affect stability.

What is Functional Medicine?

Functional Medicine is true healthcare. It is a distinct medical model — separate and vastly different from the conventional approach — one that promotes wellness and helps both prevent and treat chronic disease.

Functional Medicine uses systems biology to uncover and address the root cause of illness (instead of just the downstream symptoms). We understand the patient and their body as an intricately connected network, with each system communicating with all others.

This process requires longer visits to understand the patient’s life story and uses cutting-edge testing to better evaluate their condition(s). Treatment plans will address lifestyle habits, environmental and genetic factors, and nutritional deficiencies and include collaboration with a health coach.